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Your Sales, Service, and Ownership Questions, Answered
Whether you are comparing models, searching information on financing, or looking through service logistics, these are the questions Cool Springs drivers ask us the most.
Location and Hours
Where is INFINITI of Cool Springs located and what areas does it serve? +
INFINITI of Cool Springs is at 7081 S. Springs Dr., Franklin, TN 37067, in the Cool Springs area of Williamson County, convenient to I-65 and Carothers Parkway. The dealership serves Franklin, Brentwood, Nashville, Spring Hill, Murfreesboro, and Middle Tennessee. Current hours can be found on the hours page.
Models and Features
What INFINITI models are available at INFINITI of Cool Springs? +
INFINITI of Cool Springs carries the QX60, QX80, and the all-new 2027 QX65.The lineup spans midsize to full-size luxury SUVs across two- and three-row configurations. Browse all current new inventory here.
What is the all-new 2027 INFINITI QX65 and is it available at INFINITI of Cool Springs? +
The 2027 INFINITI QX65 is a new model joining the INFINITI lineup and now arriving at INFINITI of Cool Springs. It expands the QX family with a distinct body style that fills a new position in the lineup. Contact the sales team for current availability and in-transit units, or visit the QX65 model page for full details.
How does the QX60's powertrain perform on I-65 and Middle Tennessee roads? +
The QX60 uses a 295-horsepower twin-turbocharged 3.5-liter V6 paired with a nine-speed automatic and available Intelligent All-Wheel Drive. On I-65 between Franklin and Nashville, the QX60 delivers a composed, well-isolated highway ride in keeping with luxury family SUV expectations. The Intelligent AWD system adjusts torque distribution automatically for varying road conditions across Middle Tennessee.
Service and Maintenance
Does INFINITI of Cool Springs offer pickup and delivery for service? +
Yes. Complimentary pickup and delivery is available through the Total Ownership Experience program. The service team picks up your vehicle at your home or office and returns it when the work is complete, no dealership visit required.
Does INFINITI of Cool Springs use genuine INFINITI parts for service? +
Yes. All service at INFINITI of Cool Springs is performed by INFINITI-trained technicians using genuine INFINITI OEM parts engineered to factory specifications. Schedule a service appointment here.
How do I schedule service at INFINITI of Cool Springs? +
Appointments can be booked through the service scheduling page. Complimentary pickup and delivery through the Total Ownership Experience is also available if you prefer not to bring the vehicle to the dealership.
What are the current service specials at INFINITI of Cool Springs? +
Current service and parts coupons are on the service specials page, updated monthly. Offers rotate across oil changes, tire rotations, brake service, and filters. Present the coupon to your service advisor at check-in, it applies before any work is authorized.
Financing and Trade-In
What financing options are available at INFINITI of Cool Springs? +
INFINITI of Cool Springs works with INFINITI Financial Services and a network of lenders for loans and leases. The finance center handles a range of credit profiles. Current lease and purchase incentives are on the new specials page.
Can I get pre-approved for financing online at INFINITI of Cool Springs? +
Yes. The pre-approval form is available online and can be completed before your visit. Submitting it in advance gives the finance team what they need to have terms ready before you arrive, which shortens the time between agreeing on a vehicle and taking delivery.
How do I get a trade-in value at INFINITI of Cool Springs? +
INFINITI of Cool Springs provides a KBB Instant Cash Offer for online trade estimates. The estimate is market-based, can be completed from home, and applies as a credit toward a new or pre-owned purchase. The dealership also purchases vehicles outright if you are not buying at the same time.
What are the current new INFINITI specials at INFINITI of Cool Springs? +
Current INFINITI Financial Services lease, purchase, and APR incentives are on the new specials page, updated monthly. The finance team can match current programs to specific in-stock vehicles.
About the Dealership
Does INFINITI of Cool Springs offer the Discover INFINITI Now program? +
Yes. Discover INFINITI Now is a complimentary test drive experience at INFINITI of Cool Springs that includes a full vehicle walkthrough from a product specialist and an in-depth drive of the current INFINITI lineup.
Does INFINITI of Cool Springs carry Certified Pre-Owned INFINITI vehicles? +
Yes. INFINITI CPO vehicles pass a rigorous inspection and include a factory-backed limited warranty, complimentary scheduled maintenance for the first year of certified ownership, roadside assistance, and a CARFAX report. Browse CPO inventory here. Full program details are on the CPO program page.
What is INFINITI Premium Care and does INFINITI of Cool Springs participate? +
INFINITI Premium Care is a prepaid scheduled maintenance plan covering factory-recommended services performed by INFINITI-trained technicians using genuine INFINITI parts. INFINITI of Cool Springs participates in the program. Ask a service advisor about available plan terms for your model.
What makes INFINITI of Cool Springs stand out for Franklin and Brentwood buyers? +
INFINITI of Cool Springs offers complimentary service pickup and delivery through the Total Ownership Experience, provides first-year complimentary scheduled maintenance on CPO vehicles, and carries the all-new 2027 QX65 as it arrives. The dealership is located at 7081 S. Springs Dr. in the Cool Springs corridor, accessible to Franklin, Brentwood, and Nashville buyers without a long highway commitment.
Still have a question?
The team at INFINITI of Cool Springs is here. Browse inventory, schedule your next service, or reach out directly and we will get back to you.