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Award-Winning INFINITI Dealership in Franklin, TN
INFINITI of Cool Springs won the Reputation 800 Award, the Cars.com Dealer of the Year award for INFINITI in Tennessee and the Consumer Satisfaction Award for 2026, plus CARFAX Top-Rated Dealer and Lifetime Dealer recognition for 2025.
Cars.com Dealer of the Year
What it is
Cars.com presents the Dealer of the Year award each year to top-reviewed dealerships in each category for outstanding customer service and satisfaction. Winners have the highest PowerScore in their category, built from customer reviews on Cars.com and DealerRater.
Why INFINITI of Cool Springs earned it
- Cars.com named INFINITI of Cool Springs the 2026 Dealer of the Year for INFINITI in Tennessee.
- Online consumer reviews rated INFINITI of Cool Springs's customer service highly.
- Cars.com and DealerRater recognized INFINITI of Cool Springs in six different years between 2019 and 2026.
The Reputation 800 Award
What it is
Reputation honors business locations that set the gold standard in customer satisfaction and brand trust. Winners reach a Reputation Score of 800 or higher by excelling in review sentiment, social engagement, business listing accuracy and more. The 900 Award sits above it as the higher level.
Why INFINITI of Cool Springs earned it
- Reputation gave INFINITI of Cool Springs a score of 800 or higher.
- The score covers review sentiment, social engagement, business listing accuracy and more.
Cars.com Consumer Satisfaction Award
What it is
Cars.com presents this award each year to a percentage of the top-reviewed dealerships on Cars.com and DealerRater for outstanding customer service and satisfaction. It was formerly called the DealerRater Consumer Satisfaction Award and is based on the previous year's customer reviews.
Why INFINITI of Cool Springs earned it
- Customers rated their visits to INFINITI of Cool Springs highly.
- Cars.com recognized INFINITI of Cool Springs in six different years between 2019 and 2026.
CARFAX Top-Rated Dealer
What it is
CARFAX presents this award each year to dealerships with the best verified customer reviews. CARFAX Top-Rated Dealers average 4.6 out of 5 stars, and winners can show the award on the CARFAX Vehicle History Reports they provide.
Why INFINITI of Cool Springs earned it
- The award reflects what verified customers said about INFINITI of Cool Springs.
- The award is based on customer ratings that CARFAX has verified.
- INFINITI of Cool Springs is also a CARFAX Top-Rated Lifetime Dealer for 2025.
Visit INFINITI of Cool Springs in Franklin, TN
These awards recognize the Franklin, TN dealership. Browse the INFINITI lineup, schedule service or contact the team with any questions.